This is a short book. Very concise and to the point. Abby is going through the tools available for organizing any given thing. She gave me some new insights and techniques that I would like to try out. Another good book on the subject is 📚 Everyday Information Architecture.

#Things to consider

  1. The more diagrams you get to know, the more tools you have. The more ways you can frame the mess, the more likely you are to see the way through to the other side.
  2. We live our lives across channels. It’s common to see someone using a smartphone while sitting in front of a computer screen, or reading a magazine while watching TV.
  3. We listen to our users and our guts. There is no one right way. There is only your way.
  4. Be careful not to fall in love with your plans or ideas. Instead, fall in love with the effects you can have when you communicate clearly.
  5. When you discuss a specific subject, you subconsciously reference part of a large internal map of what you know. Other people can’t see this map. It only exists in your head, and it’s called your mental model.